End of Day Process
Log off insert/user from a POS * To know if a POS is logged on, go to the POS. In the bottom right-hand corner of the POS screen, if there is a small white square with a number, it means that someone is logged on * To log off a POS press "Request" > "Log Off" * Repeat this process for every POS at the store unt…
End-Of-Day Failure Process
*Please check the email report from RTI called “End of Day/RTI Import” which you should have received between 7:00-7:30am EST. If your restaurant is marked in red within the report, please follow the steps below: Confirm that the end of day was completed. * Log in to the Sicom Manager Portal * Under Sales > Rep…
