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Home > Instructions / Guides > POS > Product Availabilty: Adding and Removing Items, Buttons and Products at the POS, and Mobile Ordering
Product Availabilty: Adding and Removing Items, Buttons and Products at the POS, and Mobile Ordering
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Please follow the below instructions in order to add or remove product and item PLUs to and from your POS and Mobile Ordering.

 

NOTE: Syncing changes to the POS systems can take anywhere from 15 min to an hour. Staff should update (6 > Request) their Manager Terminal when the "Update Needed" prompt is shown.

 

1. Log in to the Popeyes Portal  https://popeyesdmb.sicomasp.com/login.php using your credentials.

 

 

2. From the top menu bar select the "MM" button.

 

 

3. On the left-hand side of the screen, Select the "ADMIN OPTIONS" button.

 

 

4. Under the "PANELS / BUTTONS" section select "MANAGE PRODUCT AVAILABILITY"

 

 

5. In this screen you can search for products via category and product number (PLUs) and keywords. Click inside the dialog box that reads "SEARCH FOR PRODUCTS"

 

 

6. Search for the product you are working with using the PLU Number (ie "50121") or keywords (ie 'strawberry' to search 'strawberry biscuit')

 

 

7. Check the box to select the item by clicking anywhere in the grey box of each item.
    7a. To select multiple items press and hold the CTRL key on your keyboard and release when you are finished selecting.
    7b. Click anywhere in the empty space next to the Store Select Box to maintain your product selections.

 

 

8. Use the Store "Search" dialog box to search for stores where you want your changes applied.
    Note: Stores are sorted by their RBI number ONLY.
    8a. Check the box by each store where you would like the changes applied.
    8b. Button Availability will show the product/item as being 'Available' or 'Unavailable'

 

 

9. Once all the changes and stores have been selected, press the "Save Changes" Button.
    9a. A confirmation box will verify the number of items and stores being affected.

 

 

 

10. Select the 'SYNC CHANGES TO RESTAURANT' button.

 

 

11. Expand/Collapse Regions by clicking the '+' and '-' Boxes
    11a. Select the stores that need changes synced.

 

 

12. Click on 'SYNC SELECTED RESTAURANTS' and wait until the progress bar is finished you receive the following prompt:
    "Your Menu Maintenance Portal settings are now being sent to the selected restaurants. The settings will be loaded at the requested date and time."
    
13. Target Restaurants must update their Manager Terminal when the "Update Needed" prompt appears at the terminal.

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